- Business Services Manager
As Business Services Manager, Claude is responsible for Project/Program Management of Pulse Mining ERP Implementations, pre-sales engagements, and initiatives such as business improvement projects and major development programmes.
Claude has been involved in the mining industry for over 28 years, working for major mining companies in gold, copper, iron ore and coal. Claude comes from a commercial background but has specialised in Business Information Systems Management which included ERP service & support, implementation projects, information systems strategy and Business Process Management. With a business improvement outcome and benefits realisation focus, Claude has been involved in successful ERP system Implementations for more than 25 years in varying roles including the last 12 years as a Business Systems Manager and Project/Program Manager.
Claude is a qualified Prince2 Project Management Practitioner and is currently completing an MBA through the Australian Institute of Business.